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External Guidelines & Resources












Transition to Adulthood:






Ethics and Law:



  • GMC Good medical practice – Guidance for doctors in communication, decision making and ethical duties.


  1. Treatment and Care Towards the End of Life

  2. 0-18 years Guidance for All Doctors





Symptom Management and Medications:







General Care 






Bereavement Care


  • Child Death Helpline - Offers support for anyone affected by the death of a child of any age, under any circumstances, however recently or long ago. Website offers information about arranging a funeral.

         Helpline: 0800 282 986 (freephone) or 0808 800 6019 (freephone for mobiles). Every

         evening: 7pm – 10pm, Mon – Fri: 10am – 1pm, Tues & Wed: 1pm – 4pm. Calls are answered by a bereaved                parent volunteer. There is an interpreting service available through thebigword telephone interpreting service.

  • 2 Wish Upon A Star: offers support for parents bereaved of a child through a sudden death. Offers counseling for parents and support groups based across South Wales. Contact via phone or email to arrange support: 01443 853125 (Mon – Fri, 9:30 – 2:30)

  • Sands - Offers support to anyone affected by the death of a baby.

       Online information on the effects on the family of losing a baby,information on the process of arranging a f                 funeral.  Offers a befriending service.

        Helpline: 020 7436 5881. Mon – Fri: 9:30am – 5:30pm, Tues & Thurs: 6pm – 10pm.

  • Hope Again  Offers support to children and young people affected by bereavement.

        Part of Cruse bereavement care.

  • Grief Encounter - Offers support to children, young people and families who have been affected by bereavement.  Online support: kids zone, teen zone and online memory board.

         Helpline: 020 8371 8455. Mon – Fri: 9am – 5pm.


  • Rosie Crane Trust Offers support to parents following the death of a child of any age.

        Helpline: 01460 55120

  • Hope Support   Offers online support via Facebook or Skype to young people aged 11+ when a close family member is diagnosed with a terminal illness.

Other Useful support

  • Childline: 0800 1111 - 24hours, 7days/week. You can also sign up for an account with Childline to email or chat 1-1 with a counsellor.

  • Samaritans: 08457 90 90 90 - 24 hours, 7days/week. 0300 123 3011 – Welsh language line, open daily: 7pm – 11pm. Email: or Cardiff branch is 75 Cowbridge Road East, Cardiff, CF11 9AF (02920 344022).

  • Papyrus: an organisation set up for the prevention of young suicide. Operates HopeLine: 0800 068 41 41 – offers support to young people who are thinking about suicide, or or text 07786 209697

  • Calm: an organisation set up for the prevention of male suicide. Operates a helpline for men: 0800 58 58 58, 7 days a week, 5pm – midnight. Calls are anonymous and confidential.

  • Young Minds Parent Line: 0808 802 5544 – Mon – Fri: 9:30 am – 4pm Offers support to parents who are worried about emotional, mental and behavioural issues in young people.

  • Mind: 0300 123 3393 Mon – Fri 9am – 6pm or text 86463. Offers support on a range of mental health issues.

  • Kooth: offers free online counselling for 11-25 year olds in Cardiff.

  • The Family Institute Psychotherapy Service: Offers individual, couple and family psychotherapy, with fees charged on a sliding scale based on family income. There are also reduced fee sessions offered by trainee psychotherapists supervised by a qualified member of staff. Families can refer by calling 01443 483820 or

  • 2Talk2: School-based counseling service for secondary schools in Cardiff provided by Action For Children. Offers support for young people aged 11 – 19, and 16 – 25 year olds not currently engaged with education, training or employment. Young people can self-refer (please ask pastoral team for details of how to refer) or can call: 02920 487356.

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